FAQ

Most frequent questions and answers

We are located in Germiston, South Africa, see the contact page for the full address

No, we are solely based online.  Everything is done online and your goods are delivered to your door via local couriers

With many years experience, our tailors never get it wrong.  We send you a sizing chart, and provided you fill in the information correctly, we have never had a comeback about sizing – provided you don’t gain or lose too much between the time of measuring and receiving the outfit

Two weeks from the time we receive your order to the day it arrives on your doorstep. 

We will quote you first.  You decline or accept the quote.  If you accept, we will require a 50% deposit up front in order to buy all the supplies, then 50% before delivery to cover courier fees and pay the designers their share.  No goods will be delivered without payment in full – no exceptions.

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